Office of UW Technology
UW Technology Services
Tools and Resources
A series of workshops attended by UW Technology Services managers and directors to strengthen the Management Team and come together as a group to work on new and better ways to support our customers.
COS Message Board (Catalyst)
A message board set up on Catalyst GoPost. This board is dedicated to conversation directed around Culture of Service experiences, materials, thoughts, and ideas. Please feel free to log in with your netid and post!
Customer Appreciation (MPG)
A short video of C&C (now UW Technology) customers talking about what the department has done for them and their thanks for our outstanding customer service skills.
Tom Colwell (MPG)
A clip of facilitator Tom Colwell from the Management Workshop #2: A Culture of Service. He discusses the 8 Meta Skills with the group.
Management Workshops
The Management Workshops are a series of workshops attended by the University of Washington Technology Services Managers and Directors. The goal of these workshops is to strengthen UW Technology Services Management Team and come together as a group to work on new and better ways to support our customers.| Goals Progress |
UW Technology Services Strategic Priorities Progress as of 4/11/2008 |
| 28 June 2007 | 2006 All Staff Follow-up: A follow-up to the All Staff held in July 2006 to discuss progress toward strategic goals and plans for the future. |
| 31 July 2007 | A Culture of Service: The managers and directors gathered together to attend a workshop dedicated to Culture of Service based around eight pre-chosen Meta Skills. |
| 25 September 2007 | 2008 Goal Setting: The next in a series of workshops for the UW Technology Services managers and directors -- this workshop focused on setting SMART goals for 2008 |
| 12 December 2007 | Goals and Identity: A workshop focused on refining the 2008 Priority Area SMART goals and introducing the new identity. |
| 9 January 2008 | Tower and Identity: This workshop's main purpose was to discuss the future move to t he UW Tower. The managers and directors also discussed the new Identity. |
