University of Washington Office

Management Workshop #1: 2006 SDS All Staff Follow-up

June 28th 9:00AM - 12:00PM

Facilitator: Rita Kotler

Attendees: UW Technology Services Managers and Directors

Reference Materials:

SDS Strategic Planning Update (PDF)
What is Meant by "Service Culture"? (PDF)
C&C Communications Goals & Objectives (PDF)
Group Meta Skills Picks (PDF)

The goal of this workshop was to discuss progress toward strategic goals and plans for the future. Also, to introduce some background on financial and business processing.

Our Vision

To partner with the UW community in creating and acquiring technology solutions that enable the University of Washington to enrich lives through teaching, research, and public service.

Our Mission

Through partnership and collaboration, Computing & Communications enables extraordinary achievements by University of Washington students, faculty, staff, and clinicians.

Computing & Communications:

Delivers reliable and secure core information and communications services that are responsive to the UW Community's information technology needs
Provides leadership in developing and implementing the information and communications technology strategy for the University of Washington
Creates and fosters regional, national, and international partnerships that transform research and learning

Our Values

Commitment to our customers
Integrity
Excellence
Innovation
Collegiality


University of Washington Office of UW Technology UW Technology Services
Tools and Resources Management Workshops A series of workshops attended by UW Technology Services managers and directors to strengthen the Management Team and come together as a group to work on new and better ways to support our customers. COS Message Board (Catalyst) A message board set up on Catalyst GoPost. This board is dedicated to conversation directed around Culture of Service experiences, materials, thoughts, and ideas. Please feel free to log in with your netid and post! Customer Appreciation (MPG) A short video of C&C (now UW Technology) customers talking about what the department has done for them and their thanks for our outstanding customer service skills. Tom Colwell (MPG) A clip of facilitator Tom Colwell from the Management Workshop #2: A Culture of Service. He discusses the 8 Meta Skills with the group.	HOME \| BLOG \| CULTURE OF SERVICE \| EVENTS \| CLIMATE LUNCH \| MGMT WORKSHOPS
	Management Workshop #1: 2006 SDS All Staff Follow-up June 28th 9:00AM - 12:00PM Facilitator: Rita Kotler Attendees: UW Technology Services Managers and Directors Reference Materials: SDS Strategic Planning Update (PDF) What is Meant by "Service Culture"? (PDF) C&C Communications Goals & Objectives (PDF) Group Meta Skills Picks (PDF) The goal of this workshop was to discuss progress toward strategic goals and plans for the future. Also, to introduce some background on financial and business processing. *Our Vision* To partner with the UW community in creating and acquiring technology solutions that enable the University of Washington to enrich lives through teaching, research, and public service. *Our Mission* Through partnership and collaboration, Computing & Communications enables extraordinary achievements by University of Washington students, faculty, staff, and clinicians. Computing & Communications: Delivers reliable and secure core information and communications services that are responsive to the UW Community's information technology needs Provides leadership in developing and implementing the information and communications technology strategy for the University of Washington Creates and fosters regional, national, and international partnerships that transform research and learning *Our Values* Commitment to our customers Integrity Excellence Innovation Collegiality
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