Resources

Usable Information Technology
Suggested Reading for Usability Testing - Usability Professionals' Association
Usability Testing of WWW Designs - Sun Microsystems
SunWeb: User Interface Design for Sun Microsystem's Internal Web
Hix, Deborah, and H. Rex Hartson, Developing User Interfaces - Ensuring Usability Through Product and Process, John Wiley & Sons, 1993
Norman, Donald A., The Design of Everyday Things, Doubleday, 1988