[CSG] Offshore Software Development at Stanford
Sandy Senti from Stanford gave an interesting talk this morning on their efforts at hiring offshore help for software development in the administrative applications area for the university. My detailed notes on it are here.
I thought it was particularly interesting to hear that their developing vision is to outsource and send offshore their administrative app development in order to use their in-house staff to concentrate on academic and research software development.
She also said that they considered sending their help-desk offshore, but ended up deciding not to because the offshore staff didn't have enough of the important knowledge specific to the institution.
they considered sending their help-desk offshore
I simply cannot picture faculty standing for something like that. So many ways it would fail, unless you happen to already have an intensely strong, organized, and standardized central IT structure in place.