[Educause 2003]more notes from Educause.

Back home again, trying desperately to catch up.

Our session on the Chandler project on Friday morning went very well - standing room only (that's what happens when you have luminaries like Mitch Kapor on your panel) and great feedback from folks in the room. I remain really excited about the potential for both the Chandler software and the collaboration between higher ed computing types and the developers at OSAF.

My slides from the talk are available on the web at http://staff.washington.edu/oren/presentations/educause2003/ . There's an html version of the outline as well as powerpoint slides.

I heard the closing session with Richard Clark was good, but I missed it as I was still talking to folks about Chandler.

I realized that I forgot to mention the interesting sesion I went to on Wednesday about how MIT and Stanford have been jointly benchmarking their help desk operations. I'll post a link to their site when I retrieve it from my notes - I think I'll want to use many of the measurement techniques here at the UW.

I closed out the week with a shrimp po' boy and an Abita amber at Ralph Brennan's in Downtown Disney along with my colleague Tom Lewis - the ersatz New Orleans atmosphere made me long for a real trip to the Big Easy...ahh well, maybe next year.

And kudos to the hard working Educause staff are definitely deserved - the largest Educause conference yet (6400 attendees!) went off very well, the program was terrific and rich, and the events, especially the night at California Adventure, were great!