Date: Sat Aug  8 10:05:24 PDT 2009
Subject: Password change stats

Note: No email reminders were sent out this month pending
      elimination of bad addresses.

   484 people with 0 questions.
    93 people with 1 question.
   345 people with 2 questions.
268766 people with 3 questions.
  6440 people with 4 questions.
  1630 people with 5 questions.
  1286 people with 6 questions.
  4099 people with 7 questions.
   405 people with 8 questions.
    26 people with 9 questions.
     9 people with 10 questions.
     2 people with 11 questions.
     2 people with 12 questions.
 -----
282665 people with 3+ questions.

138338 people with 0 custom questions.
143362 people with 1 custom question.
  1650 people with 2 custom questions.
   219 people with 3 custom questions.
    12 people with 4 custom questions.
     2 people with 5 custom questions.
     2 people with 6 custom questions.
     1 person with 7 custom questions.
     1 person with 9 custom questions.

Totals for Jul  1 02:01 to Aug  1 01:43
   New users (source 1, hepps):
    72 people with 0 questions.
     2 people with 2 questions.
   259 people with 3 questions.

   New users (source 2, students):
   214 people with 0 questions.
     4 people with 2 questions.
   756 people with 3 questions.

   New users (source 3, clinician):
     1 person with 0 questions.

   New users (source 4, avf):
   177 people with 0 questions.
     1 person with 2 questions.
   915 people with 3 questions.

   New users (source 7, advance):
     8 people with 0 questions.
     1 person with 2 questions.
    82 people with 3 questions.

   Password changes:
	With PW:	  3051   ( 56%)
	Reset:		  2446   ( 44%)  (100%)

	By root:	   819   ( 15%)  ( 33%)
	W/O  PW:	  1627   ( 30%)  ( 67%)  (100%)

	With PAC:	   853   ( 16%)  ( 35%)  ( 52%)
	With QnA:	   774   ( 14%)  ( 32%)  ( 48%)  (100%)

	With 1 Q:	    40   (  1%)  (  2%)  (  2%)  (  5%)
	With 3 Q:	   731   ( 13%)  ( 30%)  ( 45%)  ( 94%)
	With 4 Q:	     3   (  0%)  (  0%)  (  0%)  (  0%)

   QnA Fail Resolution: < 1 hr   3 hr   8 hr  24 hr  36 hr   more
        With QnA:          736      0      1      3      0      6
        With PAC           113      6      3     11      2     33
        With PW:            18      0      1      2      1     10
        By Root:            52      7      4      6      3     21
        Never:             498
        Total:            1537

   QnA Check	    Okay      Bad    Short   No Ans
	3 Q:	     797     2667      236      293
	4 Q:	       4       52        5        4
	5 Q:	       0        7        2        8
	6 Q:	       0        1        0        2
	7 Q:	       0        7        6        7

   QnA Test	     Try     Okay      Bad    Short   No Ans
	3 Q:	       1       31       38        1        6
	3 Q:	       2        8       22        2        3
	3 Q:	       3        0       14        1        0
	3 Q:	       4        1        9        1        0
	3 Q:	       5        0        4        0        0
	4 Q:	       1        0        2        0        0
	4 Q:	       2        0        2        0        0
	4 Q:	       3        0        1        0        0
	4 Q:	       4        0        1        0        0
	4 Q:	       5        0        1        0        0