Date: Wed Jul  8 10:05:24 PDT 2009
Subject: Password change stats

Note: No email reminders were sent out this month pending
      elimination of bad addresses.

   448 people with 0 questions.
    93 people with 1 question.
   336 people with 2 questions.
266637 people with 3 questions.
  6443 people with 4 questions.
  1630 people with 5 questions.
  1286 people with 6 questions.
  4099 people with 7 questions.
   405 people with 8 questions.
    26 people with 9 questions.
     9 people with 10 questions.
     2 people with 11 questions.
     2 people with 12 questions.
 -----
280539 people with 3+ questions.

137249 people with 0 custom questions.
142280 people with 1 custom question.
  1650 people with 2 custom questions.
   219 people with 3 custom questions.
    12 people with 4 custom questions.
     2 people with 5 custom questions.
     2 people with 6 custom questions.
     1 person with 7 custom questions.
     1 person with 9 custom questions.

Totals for Jun  1 02:00 to Jul  1 01:57
   New users (source 1, hepps):
    43 people with 0 questions.
     1 person with 2 questions.
   264 people with 3 questions.

   New users (source 2, students):
   195 people with 0 questions.
     8 people with 2 questions.
  1502 people with 3 questions.

   New users (source 3, clinician):
     1 person with 0 questions.

   New users (source 4, avf):
   186 people with 0 questions.
     3 people with 2 questions.
  1213 people with 3 questions.

   New users (source 7, advance):
    11 people with 0 questions.
    87 people with 3 questions.

   Password changes:
	With PW:	  3287   ( 52%)
	Reset:		  2993   ( 48%)  (100%)

	By root:	   825   ( 13%)  ( 28%)
	W/O  PW:	  2168   ( 35%)  ( 72%)  (100%)

	With PAC:	  1188   ( 19%)  ( 40%)  ( 55%)
	With QnA:	   980   ( 16%)  ( 33%)  ( 45%)  (100%)

	With 1 Q:	    38   (  1%)  (  1%)  (  2%)  (  4%)
	With 3 Q:	   940   ( 15%)  ( 31%)  ( 43%)  ( 96%)
	With 4 Q:	     2   (  0%)  (  0%)  (  0%)  (  0%)

   QnA Fail Resolution: < 1 hr   3 hr   8 hr  24 hr  36 hr   more
        With QnA:          940      3      2      4      2      5
        With PAC           153      0      5     13      3     24
        With PW:            16      0      0      1      0      8
        By Root:            62     10      4     18      4     16
        Never:             624
        Total:            1917

   QnA Check	    Okay      Bad    Short   No Ans
	3 Q:	    1023     3365      244      331
	4 Q:	       2       43        5        9
	5 Q:	       0       15        0        2
	6 Q:	       0        7        0        3
	7 Q:	       0       42        1        3

   QnA Test	     Try     Okay      Bad    Short   No Ans
	3 Q:	       1       30       50        4        4
	3 Q:	       2        5       32        1        0
	3 Q:	       3        2       17        0        0
	3 Q:	       4        0       12        0        0
	3 Q:	       5        0        5        0        0